Privacy Policy

Last Updated: January 1, 2025

1. Information We Collect

Omni Clean Residential Cleaning ("Omni Clean," "we," "us," or "our") collects information you provide when requesting a quote, booking a service, or contacting us, including your name, email address, phone number, home address, and service preferences.

2. How We Use Your Information

To schedule and confirm cleaning appointments
To send appointment reminders and follow-up communications
To send promotional offers (only with your consent)
To process payments and maintain business records
To improve our services based on feedback

3. SMS / Text Message Communications

By providing your phone number and checking the SMS consent checkbox on our contact form, you expressly consent to receive text messages from Omni Clean at the number provided, including appointment reminders, booking confirmations, and promotional messages.

Message frequency: Varies based on your activity and preferences.
Message & data rates may apply depending on your carrier plan.
Opt-out: Reply STOP at any time to unsubscribe from text messages.
Help: Reply HELP for assistance or contact us at info@omniclean.com.
Carrier is not liable for delayed or undelivered messages.
We do not share, sell, or rent your phone number or opt-in data to third parties for marketing purposes.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our business (e.g., booking software, payment processors) under strict confidentiality agreements.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of electronic transmission is 100% secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at info@omniclean.com or 832-864-5610.

7. Contact Us

Omni Clean Residential Cleaning | Houston, Texas | 832-864-5610 | info@omniclean.com